Orders · Features

Batches that turn chaos into a walkable plan

Picking one order at a time maximizes travel—not throughput. Batch order processing groups compatible orders so pickers grab more lines per aisle pass, especially when combined with walking routes and disciplined Pick & Pack verification.

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Higher lines/hour
less walking

Wave discipline
cutoff-driven

Scale peaks
with bulk tools

B2B ready
approval-aware

Batches Manage order batches for efficient picking and packing

Automatic batch sync is enabled Every 15 minutes

All active Select batch

1 - Morning wave

Created Picking 100% Packing 93%

2 - Afternoon wave

Awaiting start Picking Packing

Ideal for medium-to-high SKU count and fixed picking layouts

Structured waves

Route-friendly

Cutoff-driven

Team ownership

Travel is the hidden cost in every DC

Batches align work so pickers stop doubling back. That is more orders out the door with the same headcount—and fewer tired feet at the end of the shift.

Structured waves

Release work in coherent groups that match your cutoffs and carrier pickups.

Fit for route logic

Pair batches with optimized paths to shrink meters walked per pick.

Clear ownership

Teams know which batch they own—so accountability matches reality.

How batching becomes a habit

Define the policy, push the wave, close the loop. Same four beats every shift—regardless of channel, carrier, or order count.

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Define batch policy

Align with SLAs and inventory zones so batches are operationally sane.

Release to floor

Push batches to pickers with the right sequence and tooling.

Pick & pack the wave

Validate each line through Pick & Pack—exceptions surface at the station, not at dispatch.

Close the loop

Finish with labels and dispatch—using shipping rules for consistent carrier selection.

Built for every warehouse shape

Whether you ship from a back room or run multi-floor fulfillment, batching adapts to your picker count, SKU depth, and order mix.

Single-picker shops

One person, one screen, one wave at a time—group small order counts so even solo operations move like a team.

Multi-picker floors

Split waves across pickers without losing line accuracy—each picker sees only their slice of the batch.

3PL & fulfillment centers

Tie batching into multi-seller flows—one client's volume never breaks the next client's wave.

B2B & wholesale

Batches for B2B and wholesale orders

Wholesale and dealer orders don't fit consumer checkout lanes—they're negotiated, pallet-sized, or document-heavy. By default, B2B Portal orders use an optimized B2B pick & pack flow built for that work. They can also be routed into a regular batch when the order fits the standard wave.

Whichever path they take, nothing moves until the seller approves—so approval stays the one consistent gate.

Order intake comparison

Consumer ordersAuto-routed into the next batch from marketplaces & webshops.

B2B Portal ordersBy default the optimized B2B pick & pack flow; optionally routable into a regular batch after seller approval.

Phone, email & manual ordersCaptured via manual entry—then treated identically downstream.

Scan-first verification, every step

A batch is only as good as the line accuracy inside it. ChannelDock ties batching into scan-driven moments so exceptions surface at the station—not at the carrier drop.

Bin & SKU verification

Scan the bin location and the SKU before confirming the pick—mismatches block the line, not the customer.

Quantity confirmation

For multi-unit lines, confirm each unit or batch count as it crosses the pack station.

Label & parcel handshake

Pair every printed label with the parcel it ships on—no orphaned stickers, no misrouted parcels.

Exception surfaces, not surprises

Damaged goods, missing items, wrong dimensions—flagged at the station so the rest of the batch keeps moving.

From single orders to bulk waves

When Black Friday hits or a single B2B order lands 800 lines, batching keeps moving. Pair it with bulk flows to scale up without rewriting your floor plan.

Batches

Group orders into one pick wave. Pickers walk a single optimised route instead of zig-zagging between isolated orders.

See batch processing →

Bulk processing

Process hundreds of orders at once with shared pick lists—so peaks don't need extra headcount.

See bulk processing →

A well-built batch isn't a hack to push more orders—it's the rhythm your floor learns once and repeats every shift, peaks and quiet days alike.

Why teams standardize on batches

Higher throughput

Less time lost to “which order was this?”

Fewer mis-picks

Catch mismatches before they leave the building.

Easier onboarding

New pickers follow the same wave rhythm.

Hooks into returns

Pair with return processing when goods come back.

Multi-channel

Marketplace, webshop, manual—one wave structure. B2B orders use their own optimized flow by default.

Order holds respected

Hold gates upstream of batching, not at the pack station.

Carrier-aware labels

Labels print with the carrier logic already applied.

Replenishment aware

Stops before waves run out of stock mid-pick.

Questions

Batches group a handful to a few dozen orders into a single guided pick wave. Bulk processing handles hundreds of orders at once with shared pick lists and mass label generation. Use batches when you want per-order accuracy inside a wave; use bulk when the volume itself is the bottleneck.

Yes—optionally. B2B Portal orders use an optimized B2B pick & pack flow by default, built for negotiated, pallet, and document-heavy work. If a B2B order fits a standard wave, you can route it into a regular batch alongside consumer orders. Either way, nothing moves until the seller approves.

Pickers see real-time stock at the bin. Short picks are flagged at the station—your team decides whether to backorder, substitute, or hold the order rather than discover it at dispatch. The rest of the batch keeps moving.

Yes. Batches respect fulfillment assignment rules—orders route to the right warehouse first, then group into a local wave. Each floor runs its own queue independently so cross-warehouse latency never slows a single batch.

Shipping rules choose carrier and service; batches execute the physical wave and label moment. The batch doesn't pick the carrier—rules decide, and labels match the selected service.

No specific hardware is required. Barcode scanning is the typical pattern and works with common handheld scanners, mobile devices, and label printers. Wave release and progress tracking also work fine on a shared workstation if scanning isn't yet part of your floor.

Ship more picks per kilometer walked

Use batches in ChannelDock to align warehouse motion with revenue.

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